Hi there
I received a franco bracelet last month and it was too tight.
I returned it to you and now have received it back to me as stating it is outwith the 30 day policy.
This item was sent to you well last week.
Kind Regards
Franco Bracelet
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- Posts: 324
- Joined: 1 year ago
Re: Franco Bracelet
Good Afternoon,
Thank you for your message.
I do apologise I have looked into your order you can send it back to us and we will issue a refund as it was sent within the 30 days.
We do apologise for this error, I've left notes on your account to make sure you will be refunded.
We do apologise for any inconvenience this may have caused you.
Kind Regards,
Hannah
Thank you for your message.
I do apologise I have looked into your order you can send it back to us and we will issue a refund as it was sent within the 30 days.
We do apologise for this error, I've left notes on your account to make sure you will be refunded.
We do apologise for any inconvenience this may have caused you.
Kind Regards,
Hannah