Items marked sale at same price

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goldie
Posts: 91
Joined: 1 year ago

Items marked sale at same price

Post by goldie » 2 months ago

I notice that 2 items in rhapsody which I looked at afew days ago are now marked Sale although the price is the same as it was then. As you know this means no vouchers can be used on them in the normal way. Please explain. Regards
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simapreet
Posts: 124
Joined: 11 months ago

Re: Items marked sale at same price

Post by simapreet » 2 months ago

Good afternoon

Thank you for contacting TJC.

Could you please provide the item numbers so we can look into this and advise you further.

Kind regards
Sim
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goldie
Posts: 91
Joined: 1 year ago

Re: Items marked sale at same price

Post by goldie » 2 months ago

Hi Sim. Item 3646651 and 3247656. They were on your site a few days ago at the same price as now but now they are marked Sale with a higher price crossed out beside it. Regards
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hannah_admin1
Posts: 324
Joined: 1 year ago

Re: Items marked sale at same price

Post by hannah_admin1 » 2 months ago

Good Afternoon,

Thank you for providing the details.

I will pass this onto the relevant department and update you shortly why this has happened.

Kind Regards,

Team TJC
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goldie
Posts: 91
Joined: 1 year ago

Re: Items marked sale at same price

Post by goldie » 2 months ago

Hi Hannah. Thank you for your response. I came across a picture of another item I was viewing on the web which I have sent to you in a mail via customer services. Please advise. Regards.
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hannah_admin1
Posts: 324
Joined: 1 year ago

Re: Items marked sale at same price

Post by hannah_admin1 » 2 months ago

Good Morning,

I will take a look at the email and respond to you as soon as I've got more information in regards to this.

Kind Regards,
Hannah
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