Items marked sale at same price

goldie · Post by **goldie** » 2 months ago

I notice that 2 items in rhapsody which I looked at afew days ago are now marked Sale although the price is the same as it was then. As you know this means no vouchers can be used on them in the normal way. Please explain. Regards

simapreet · Post by **simapreet** » 2 months ago

Good afternoon

Thank you for contacting TJC.

Could you please provide the item numbers so we can look into this and advise you further.

Kind regards
Sim

goldie · Post by **goldie** » 2 months ago

Hi Sim. Item 3646651 and 3247656. They were on your site a few days ago at the same price as now but now they are marked Sale with a higher price crossed out beside it. Regards

hannah_admin1 · Post by **hannah_admin1** » 2 months ago

Good Afternoon,

Thank you for providing the details.

I will pass this onto the relevant department and update you shortly why this has happened.

Kind Regards,

Team TJC

goldie · Post by **goldie** » 2 months ago

Hi Hannah. Thank you for your response. I came across a picture of another item I was viewing on the web which I have sent to you in a mail via customer services. Please advise. Regards.