Customer Service

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  • Credits on account
    by goldie » 4 days ago
    0 Replies
    73 Views
    Last post by goldie
    4 days ago
  • Using Amazon Delivery - but takes ages
    by SP » 1 week ago
    2 Replies
    170 Views
    Last post by SP
    1 week ago
  • Discount codes
    by goldie » 3 weeks ago
    5 Replies
    386 Views
    Last post by goldie
    1 week ago
  • will you sell again - Manuka Doctor Rub Ease Balm
    by SP » 3 weeks ago
    1 Replies
    150 Views
    Last post by simapreet
    3 weeks ago
  • Lack of information on jewellery treatment
    by Spenny » 4 weeks ago
    3 Replies
    224 Views
    Last post by Spenny
    4 weeks ago
  • Order Number DW2919515 Wrong/Faulty/Second Hand Item
    by Monkeypuzzle » 1 month ago
    3 Replies
    264 Views
    Last post by hannah_admin1
    1 month ago
  • Wrong item sent and missing free pen
    by Girt » 3 months ago
    5 Replies
    423 Views
    Last post by goldie
    1 month ago
  • DW2797166 only in ' invoice' stage
    by Taylormaid » 2 months ago
    6 Replies
    535 Views
    Last post by simapreet
    1 month ago
  • Long delivery time
    by goldie » 1 month ago
    6 Replies
    345 Views
    Last post by goldie
    1 month ago
  • Delayed Delivery - Extend Return Policy
    by SP » 2 months ago
    8 Replies
    524 Views
    Last post by hannah_admin1
    1 month ago
  • TJC+ late deliveries
    by SP » 1 month ago
    2 Replies
    225 Views
    Last post by hannah_admin1
    1 month ago
  • Discount Code not working again!
    by Glamgirl » 2 months ago
    8 Replies
    380 Views
    Last post by Kit10
    1 month ago
  • Wrong item sent
    by Sharon67 » 2 months ago
    5 Replies
    390 Views
    Last post by Sharon67
    2 months ago
  • Cancellation ORDER NO DW2798939 30th DECEMBER
    by jeweller » 2 months ago
    11 Replies
    565 Views
    Last post by simapreet
    2 months ago
  • Plus
    by goldie » 2 months ago
    1 Replies
    148 Views
    Last post by simapreet
    2 months ago
  • Ordering from europe
    by jeweller » 2 months ago
    0 Replies
    123 Views
    Last post by jeweller
    2 months ago
  • Plus doesn't work online for me
    by Nic57 » 3 months ago
    3 Replies
    259 Views
    Last post by simapreet
    2 months ago
  • Cancel an order
    by jeweller » 2 months ago
    1 Replies
    184 Views
    Last post by simapreet
    2 months ago
  • Gemstone Enhancements
    by Spenny » 2 months ago
    2 Replies
    233 Views
    Last post by Spenny
    2 months ago
  • Being processed
    by goldie » 3 months ago
    9 Replies
    453 Views
    Last post by goldie
    2 months ago
  • Still awaiting delivery
    by Liquidaeon » 3 months ago
    3 Replies
    257 Views
    Last post by simapreet
    2 months ago
  • Returns label
    by donsie » 3 months ago
    5 Replies
    327 Views
    Last post by simapreet
    2 months ago
  • Still awaiting delivery
    by Liquidaeon » 3 months ago
    0 Replies
    126 Views
    Last post by Liquidaeon
    3 months ago
  • WOW10 code
    by goldie » 3 months ago
    2 Replies
    180 Views
    Last post by goldie
    3 months ago
  • TJC Plus
    by Pinkpanther » 3 months ago
    6 Replies
    492 Views
    Last post by KJ
    3 months ago
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