Please please stop using Hermes for delivery. Once again they said 'delivetrd' but no parcel, no card and 4 days going around neighborhood trying to...

I placed an order yesterday lunch time and checking it today I see it is still in the 'Invoiced' stage. I paid £6.99 for 'Next Day delivery' but it...

Hi, can you please tell me when my order will be sent? It's been 5 days now and I'm quite concerned it's been forgotton..
19859136

Thanks.

TJC CORE VALUE OF HONESTY IS NOT PART OF CUSTOMER SERVICES PROCESS

I contacted customer services twice yesterday through different channels...

Ordered white gold necklace (0rder number DW2474804) on 12th July 2020. Today the clasp has broken. Please advise.

DW2576976 Please can you cancel this order it is on pre-order items anyway I have change my mind thank you Angela

Please cancel order DW2573371 as I believe it's on pre order
Many thanks

I'm sorry to say I need to cancel my latest order that I placed today pre order no: 19785222 pm please refund my account.
Regards

Please can someone help as I must be going mad!! Was watching the Sankom 2 hrs on Bank Holiday weekend when it was the biggest ba k holiday bonanza...

I have not yet received a call from you with regard to my recent return of a faulty item. One of the Polki diamonds in the ring was cracked so the...

Where is the link to leave a review of items ordered?
The despatch emails say my views are valuable but there is no link to review the item

Hi, my order 19738172 was delivered yesterday, the ring came wrapped in plastic and placed in a plastic bag, there was no tag on the ring, hope that...

I have just received my order no: DW2556678 item 3456268 today. However, this cream has arrived with no seal over the box it's open! I can't believe...

Hi
Can you tell me when this product will ve advertised again. Thank you Siobhan

Please can you cancel and refund order as it's still in the being processed stage.
Many thanks

Just wanna say 'Thank You' for sorting out an issue with my order. The item has been collected and should reach TJC by Monday.

Thanks to Sim who...

I’d like to say no huge thanks to Customer Service at TJC.
I caused myself a huge headache and they took time with me that I needed and sorted it out...

Today a customer services agent called Lauren dealt with my issue. The service was very very good. I am really impressed with TJC. And i would...

Ordered items 3 days ago Inc items win in auction auction items already been dispatched but no update on other order despite paying for next day...

Hi I have sent 2 queries to this forum relating to Ceteum products I bought which appear to have gone off!! I have noticed you answered questions put...

Thank you Hannah
Stay safe

I have just now sent mail to customer services giving detail of items sent out by u on 20th which I have not yet got, regards.

Good morning order number DW 2385095 item 3538371, order placed 14th May finally arrived this morning.

Kind regards DP

Order2380293 item2384916 Hi gems. I did not get this item on this order. Please advise. Regards Goldiie.

I received email promising refund of £4.99 back to my card on 02/05/20 it is now the 25th and still no refund. I have submitted 4 replys on my...