I have sent mail to customer service re faulty item including order and item number. Please respond as I want to return ASAP.

Ive noticed in recent shows we are getting two of the usual presenters instead of one, i.e., Chloe and Caroline. Is this the new norm ? Personally, I...

Good Morning,
I ordered a POLKI DIAMOND BALI NECKLACE a few days ago, on screen the diamonds were dazzling and free of black spots, when my necklace...

Got a mail from you yesterday inviting me to get AN EXTRA10% OFF DIAMONDS by using above code. Tried it on all the diamond jewellery featured in the...

Good evening

I have an issue which I raised last Friday (13th Nov). I chatted online with George who was very helpful and advised he would request a...

Hi, I ordered a ring today. I forgot to specify size and realised just after that I should have specified the only other size available . Is it...

Wonderful idea, but 24hr delivery will only work if the Post Office/Royal Mail actually deliver it on time. I signed up earlier in the week, have had...

Good Evening,

I returned some items from my recent Order that i didnt like......
2 Gold Tone Leaf Pendants @ £5.99 each
I Pair of Gold Plated...

To Any Customer....

Has anyone else noticed how TJC keep changing their rules!!!!!
For a very long time any item under £9.99 that was included in an...

I notice that 2 items in rhapsody which I looked at afew days ago are now marked Sale although the price is the same as it was then. As you know this...

Hi

Do u still sell or getting any in,morropino Morganite ring,with champagne diamond's around it??

Also when is the next Show for Morganite?? I'm a...

Trying to shop on the missed it line is becoming really difficult ! Why ? Because you cannot see what the item looks like as there is no picture...

Hi TJC

Sorry to bother you again.

I recently received a Royal Bali chain but finding it hard to open the clasp . It is a really nice chain just...

A watch show that doesn't talk about the most important part of a watch The automatic movement is the beating heart of a watch and yet Mark the...

Hi there

I received a franco bracelet last month and it was too tight.

I returned it to you and now have received it back to me as stating it is...