I received email promising refund of £4.99 back to my card on 02/05/20 it is now the 25th and still no refund. I have submitted 4 replys on my...

Order2380293 item2384916 Hi gems. I did not get this item on this order. Please advise. Regards Goldiie.

I got a mail from u a few days ago to say there was an app promotion of an extra 10% off using the code EXTRA10 . I wanted to use it but I can't get...

Still awaiting response promised investigation 39.99 order missing 3 turned up 4th went missing Hermes delivery face to face contact but person who...

Hi there I need help for locate my item it’s been two week but my parcel didn’t arrive yet and I can’t call Royal Mail because my phone on repair....

Could u tell me where my Iliana ring is. It was ordered on 12th but has not even been entered into the courier system yet. Things I ordered after...

Just wanna say Thank You TJC for the lovely Sterling Silver items of jewellery that you've been airing this week. Its such a refreshing change to see...

Order DW2350817
I’m have emailed and I have telephoned customer services three times and nothing has happened. I was given wrong information when I...

I have replied to Hannah's question but yet again, my post hasn't been authorised.

Can the moderator please authorise my previous post which was my...

Hi,
Can anyone to have a look in to incident 200519-000239. I got replay this morning saying that due covid 19 you not answering emails.
Broken,...

Hi Hannah,

I ordered two items this week. The ring I ordered was already in my basket and then I added hand sanitisers to it. The order went through...

Could you check if the details on the web are correct about a couple of Rachel Galley items please. Item 3178376 there are two different items shown...

Can this brush be used on afro hair

Hi i ordered the themometer last night mark on think 10pm through telephone live tv do i still have capped postage today as want buy masks. Plus my...

Hi.

What's price to re size a ring??

Its in my basket , bit I want it re sizing

Thank you

Rachael